IT Help Desk

The IT Help Desk is (Tölvuþjónusta RHÍ) located on Háskólatorg and in Stakkahlíð. The opening hours are between 8.00 to 16.00 every weekday.

The IT Help Desk assists users with issues related to Computing Services (Reiknistofnun) and is intended to assist both students and employees.

You can contact the IT Help Desk by visiting at Háskólatorg or Stakkahlíð, calling 525-4222 or by mail: help@hi.is

Location at Háskólatorg

IT Help Desk in Háskólatorg

 

Location at Stakkahlíð

IT Help Desk in Stakkahlíð

More on the IT Help

In the fall of 2005 Computing Services (Reiknistofnun) opened a Service desk in Tæknigarður for both students and employees at the University. In August 2009 the Service desk was transferred to Háskólatorg and the name was changed to IT Help Desk of RHÍ. Therefore RHÍ has been able to improve their service by offering a centralized service for all users of the University.

Usually Reiknistofnun has three employees working at the IT Help Desk in Háskólatorg and one in Stakkahlíð, guiding users and helping with minor computer related problems.