A VPN connection makes it possible to get direct access to the University's computer system. By connecting through VPN you can map your network drive/storage as well as get access to various foreign electronic databases. Further instructions for different operating systems are to the left.
Problems with VPN
If you have arranged a VPN connection by following the instructions but are unable to connect please check the possible causes below:
- The computer is not connected to the Internet. An internet connection is a prerequisite for VPN.
- A lot of virus protections have powerful firewalls which can block the VPN connection. Try turning it off in the virus software, not the Windows firewall. TrendMicro and ZoneAlarm are examples of virus protections which blocks VPN. We don’t recommend you to turn all the firewalls off. If you turn the virus protections firewall off make sure the Windows firewall is turned on.
- Remember to put @nemendur.hi.is or @starfsm.hi.is infront of the username.
- The username is too long. Note! Your password should never be longer than 8 characters, even though you are able to log on to the Owl with a longer one. If you are used to log on to the Owl with more than 8 characters please use only the first 8 when connecting with VPN.